If no valid license is found, this dialog will appear.
The message shown may be sufficient to let you track down the cause of the problem. If not, consult the descriptions below, or contact your system administrator.
| Code | Description |
|---|---|
| 1 | PLELICERR_LICENSE_EXPIRED License has expired. |
| 2 | PLELICERR_LICENSE_INVALID_COMPUTER_NAME The computer name in the license does not match the computer on which it is being used. |
| 3 | PLELICERR_LICENSE_INVALID_COMPUTER_CONFIGURATION The computer configuration details in the license do not match the computer on which the license being used. If you have changed the configuration of the computer since the license was issued, please contact your supplier to get an updated license. |
| 4 | PLELICERR_LICENSE_FILE No license file was found. |
| 5 | PLELICERR_NOT_PERMISSIONED The license file does not contain permission for the operation you are attempting. |
| 6 | PLELICERR_INVALID_PASSWORD The password in the license file is invalid. |
| 7 | PLELICERR_PRODUCT_NOT_FOUND The license file does not contain permission for the product you are attempting to use. |
| 8 | PLELICERR_INVALID_REGISTRY No license details found in the registry. You may need to reinstall the product. |
| 257 | PLELICERR_TOO_MANY_USERS All the licenses on the server are currently being used. You must wait until one of the current users logs off the server. You can get a list of users and applications currently logged on by using the License Administration utility, PLEADMIN.EXE. |
| 258 | PLELICERR_LICENSE_SERVER_NOT_FOUND Failed to connect to license server. A floating license needs to connect to a license server at run-time. If the Planatech License Service is not running on the designated license server, then this error will occur. Use the License Administration utility (PLEADMIN.EXE) to inspect the status of license servers on your network, or contact your system administrator to ensure that the service is available. |
| 259 | PLELICERR_PIPE Pipe error. There has been a severe network error. If the error continues, it may be necessary to stop and restart the license service. |
| 513 | PLELICERR_COMPUTERNAME Internal error. Please contact technical support. |
| 514 | PLELICERR_BAD_CLIENT_MSG_FORMAT Internal error. Please contact technical support. |
| 515 | PLELICERR_BAD_SERVER_MSG_FORMAT Internal error. Please contact technical support. |
| 516 | PLELICERR_MESSAGE_ENCRYPTION_MISMATCH Internal error. Please contact technical support. |
| 517 | PLELICERR_BUF_TOO_SMALL Internal error. Please contact technical support. |
| 518 | PLELICERR_SYSTEM_ERROR Internal error. Please contact technical support. |